Family ID Guard aids in the recovery process in two ways. We can either assist victims in the resolution process, or completely do it for them. If consumers simply want assistance, we provide a step-by-step instruction manual detailing the resolution process, including guidance for avoiding future complications, and a toll-free victim assistance number for access to specialists trained in identity theft recovery. This service allows consumers to correct identity theft problems themselves, without the assistance or expense of an attorney. Consumers may also choose to have Family ID Guard assume and reorganize the recovery process on their behalf. In this case, we can further minimize the time and hassle involved.

Welcome to Family ID Guard's Identity Theft Restoration Package
Identity theft is considered one of the fastest growing crimes in America. In 2003, these crimes produced an estimated 9.9 million victims nationwide with loses of almost $53 billion. With the introduction of our comprehensive identity theft package, you have the ability to restore your identity more easily and more completely than ever before. Family ID Guard's Protection Services gives you the power to protect your identity and your future.

Preserve your identity with Family ID Guard
Identity theft is defined as a crime in which someone wrongfully obtains and uses another's personal data for fraud, deception and typically, economic gain. As this problem reaches critical levels, we've made identity protection a key component of Family ID Guard. Our identity theft recovery package provides the information, strategies and assistance necessary to maintain control of your identity.

Regain and restore your privacy with our comprehensive recovery package
Should you become a victim of identity theft, Family ID Guard's Protection Services provides education and recovery assistance materials including:

Insurance - A $10k Theft Insurance Policy from American International Group, Inc. (AIG) which includes an ID Theft Recovery Kit complete with pre-written correspondence for creditors and bureaus to save you time.

Restoration - A step-by-step manual detailing the resolution process and guidance for avoiding future complications. You may also choose the option of a unique Identity Restoration Service that will take over the identity recovery process. We give consumers the option to manage this process themselves or to have us do it for them with their assistance-further minimizing the hassle involved. This time consuming process typically requires the assistance and expense of an attorney. By assuming and reorganizing the recovery process on your behalf, Privacy Solutions™ can save you time, money as well as the hassle and headaches associated with clearing and restoring your identity.

Victim Assistance - A toll-free, victim assistance number providing access to trained specialists for:
Support in notifying credit bureaus, creditors, financial institutions, law enforcement officers, utility providers and merchants
Information collection regarding misuse of your accounts when appropriate
Creation and maintenance of a case file documenting fraudulent activity

Family ID Guard will give you expertise, assistance and - most importantly - control of your identity
Identity theft goes well beyond an invasion of privacy. It can burden you with lasting credit problems and legal fees that may take years to resolve. Our identity theft recovery package puts you in control of your identity. By guiding you through identity recovery, we will help you regain your privacy while minimizing risk and loss.

At bioTRAiTS, privacy protection is our business - empowering customers is our priority. Making safer decisions begins with Family ID Guard. We look forward to serving you.

Can you answer some questions on the recovery coverage that is provided?
If you have questions which fall outside the scope of the material provided on this site, please call AIG at 1.866.434.3572.

How do I get the recovery services?
If you determine that you are a victim, please call AIG at 1.866.434.3572. You will have the choice of receiving information on how to fix your identity or AIG will do it for you with your input. They will explain your options and the details.

Is there any additional charge?
No, there is no additional charge.